Your Privacy Is Our Commitment
This policy describes in detail how your personal information is collected, used, and kept secure on the 8ffb platform.
Introduction to 8ffb's Privacy Policy
8ffb ("we", "us", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. When you visit our website, open an account, or use our services, some of your personal information comes to us. This privacy policy clearly explains how we collect that information, what purposes we use it for, how long we store it, and under what circumstances we share it with third parties. By reading this policy, you can satisfy yourself that your information is completely secure with us.
By continuing to use our services, you will be considered to have agreed to the terms of this privacy policy. If you have any questions, you can contact our support team at any time.
What Types of Information Are Collected
8ffb collects only the information that is necessary for the proper operation of our services. We follow a principle of minimum data collection.
Registration & Identity Information
The following information is collected from you when creating an account:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Your chosen username and password (stored in encrypted form)
Identity Verification Information
To ensure responsible gaming and account security, we may verify identity document information (national ID card, passport, or driving licence). This information is used solely for the purpose of identity verification and is not shared with third parties for commercial purposes.
Financial & Payment Information
During deposit and withdrawal processes, we collect information related to your payment method. Payments on 8ffb can be made via bKash, Nagad, and Rocket. Sensitive payment information (such as mobile banking PINs) is never stored in our systems.
Automatically Collected Information
When you use our platform, some information is collected automatically:
- IP address and device type
- Browser type and version
- Activity logs on the platform (login times, game history, transaction records)
- Cookie and session data (see details below)
How Collected Information Is Used
8ffb uses your personal information only for the following lawful purposes. We never use your information for unauthorised purposes.
Service Operation & Improvement
- Completing the account registration and verification process
- Processing deposits and withdrawals
- Personalising the gaming experience
- Technical improvement and maintenance of the platform
Security & Compliance
- Preventing fraud and unauthorised access
- Ensuring compliance with responsible gaming policies
- Age verification (confirming 21+)
- Dispute resolution and complaint handling
Communication & Support
- Providing assistance through the support team
- Sending important account notifications
- Informing you about policy changes
- Promotional messages (with your consent)
Analytics & Statistics
- Analysing overall user behaviour (in anonymous form)
- Measuring platform performance
- Planning new games and features
- Improving the quality of the user experience
Sharing Information with Third Parties
8ffb does not sell your personal information or transfer it to third parties for commercial purposes. However, sharing information may be necessary in the following limited circumstances:
Service Provider Partners
We use trusted third-party services for payment processing (bKash, Nagad, Rocket), identity verification, and managing technical infrastructure. These partners are given access only to the information necessary to perform their specific functions, and they are required to comply with our privacy standards.
Legal Obligations
If there is a court order, a request from a law enforcement agency, or a directive from a regulatory authority, we are legally required to provide the necessary information. In such cases, we will disclose only the minimum information required.
Business Changes
In the event of a merger, acquisition, or restructuring, your information may be transferred to the new entity. You will be notified in advance, and the new entity will also comply with the same privacy policy.
With Your Consent
Outside the circumstances described above, we will not share any of your personal information with third parties without your explicit consent.
Cookies & Tracking Technologies
The 8ffb website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.
Essential Cookies
Required for login sessions, security verification, and core platform functions.
Analytical Cookies
Collect platform usage statistics, which are processed in completely anonymous form.
Functional Cookies
Remember your preferences (language, notification settings) and improve your experience.
Marketing Cookies
Used to display relevant offers and promotions, with your consent.
You can control or delete cookies at any time from your browser settings. Please note, however, that disabling essential cookies may prevent some important platform features from working properly.
Data Security Measures
8ffb applies the highest technical and administrative measures to protect your personal information. Our security framework is divided into the following layers:
Technical Security
- 256-bit SSL/TLS encryption — all data transmissions are secured
- Data stored in encrypted form on secure servers
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems
Administrative Security
- Only authorised personnel can access sensitive information
- Regular privacy and security training for staff
- Data access logs and monitoring
- Rapid response plan in the event of a security breach
Data Retention Period
8ffb does not store any information indefinitely. Each type of information has a specific retention period:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account & Identity Information | 5 years after account closure | Legal obligations and dispute resolution |
| Financial Transaction Records | 7 years from the date of transaction | Legal requirement to retain financial records |
| Gaming History | 3 years after account closure | Responsible gaming monitoring |
| Support Communications | 2 years after last contact | Service quality improvement and dispute resolution |
| Cookie & Session Data | At end of session or a maximum of 1 year | Functionality and analytics |
Your Rights
As a user of the 8ffb platform, you have the following rights over your personal information:
Right to Access
You can request at any time to find out what information we hold about you.
Right to Rectification
If your information is inaccurate or out of date, you can apply to have it corrected.
Right to Erasure
In certain circumstances, you can request that your information be deleted (except where a legal obligation requires retention).
Right to Restrict Processing
You can apply to limit or suspend the processing of your information for specific purposes.
Right to Data Portability
You can request to receive your information in a structured and portable format.
Right to Object
You have the right to object to the processing of your information for certain purposes (such as marketing).
To exercise any of the above rights, please contact our support team. We will process your request within a reasonable time.
Protection of Minors
21+ Age Limit — Strictly Enforced
8ffb provides services only to individuals aged 21 and above. We do not intentionally collect any personal information from minors.
- Age verification is mandatory at the time of registration
- Accounts suspected of belonging to minors are suspended immediately
- Any minor's information accidentally collected is deleted immediately
- Responsible gaming tools are available to all registered users
Policy Changes & Contact
Policy Update Process
8ffb may revise this privacy policy from time to time. In the event of any significant changes:
- Registered users will be notified by email
- The date of the change will be noted on the website
- Continued use of the service after changes will be considered as consent
Contact Regarding Privacy
[email protected]
Available 24/7 — in Bengali and English
The support team responds promptly